SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

SunTrust Banks, Inc. Bank account or service department,

Checking account Account opening, closing, or management Georgia

I received my refund, a check for - dollars from my school ( - ) that I placed into my bank account with Suntrust on Thursday. It was available on Friday and i took out $2100.00 to pay up my rent, immediately after that it was $4000.00 hold on my account and no one has been able to tell me why. I have a very severe need for my money now. I have bills that have went past due, due to the holds on my account, I had to cancel a business trip for this weekend and I am unable to pay for my child day care. Suntrust is telling me there is nothing they can do and i have to wait until -/-/16 because my account is under '' review '' and they will not tell me why its in review. That would be one full week without having any money and no one being able to tell me why.

SunTrust Banks, Inc. customer in Georgia
Sep 12, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

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