Tower Loan Payday Loan Complaint

Payday loan Charged fees or interest I didn't expect charged fees or interest i didn't expect

Tower Loan Payday loan department,

Payday loan Charged fees or interest I didn't expect Charged fees or interest I didn't expect Alabama

I have complained to the manager and owner of Tower Loan concerning the Loan obtained, APR of 22 % +. overcharged fees, harassing phone calls during work hours and at my place of employment, but received a negative response. I was also threatened to be taken to court for a $18.00 late fee. I presented the payment of $82.00 on -/-/16. The manager refused to accept the payment because I told her I could not pay the $18.00 late fee. I told her to charge it to the next payment. She said she could not do that. I presented the check again and mentioned to her that I had just made an over payment of $320.00 on the other account in an effort to pay them off early. She said that did not matter she was going to file legal papers for the late fee and that I would be responsible for court and attorney cost. I told her I did n't think so and to proceed. I have written - posted dated checks of $320.00 to be taken out of my second paycheck check to pay of their loan balance of $1000.00.

Tower Loan customer in Alabama
Sep 09, 2016

* Source: CFPB Complaint Database

Tower Loan response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Tower LoanComplaint HistoryComplaints5/20142/20159/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Tower LoanCharged fees or interest I didn't expect100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCharged fees or interest I didn't expect5.7%4.1%2.5%5.2%82.2%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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