BB&T Financial Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BB&T Financial Bank account or service department,

Checking account Account opening, closing, or management Florida

I recently obtained a loan from BB & T bank in -. In order to gain access to the online account I needed to open a checking account even though I had no desire to, but i did bc I wanted to see the loan online. The minimum deposit was $100.00 which i made. I never used the account however when I looked this year, - -, I realized the account was shut due to being charged successive months on inactivity fees. I am very upset that this type of blatant gauging is still allowed. I received no notifications from my bank of the inactivity fees and was not aware of the inactivity fee when I opened the account

BB&T Financial customer in Florida
Sep 08, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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