Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Colorado

I had property in -, AZ. I bought in - as a single Mom. Got married in - and we needed to move to Colorado for better job opportunities. The mortgage was upside down, I set up the property with a rental management company. In the end of - we got behind on the mortgage. I started to work with my mortgage company on a modification in the beginning of -, at the time it was Green Tree. During the process Ditech merged with Green Tree or vice versa. Finally, I was approved for modification payment trial in - -. I satisfied everything, the trial payment and all documents. They sent me a packet in - - to sign and I never received it.


that point I was receiving statements from them. I talk to a Supervisor and according to her, they were told in - -, that they had a wrong number for me. They did n't call me but I have had the same phone number for over 10 years. Ditech started to send all notices to the mortgaged address. In -, I find out that my house is in the foreclosure process but they let me try again for a modification. Between - and - I kept sending in documents, every time I followed up, they needed more docs or I sent in wrong docs, updated paycheck stubs, the updated tax form needs filled out. - first I was denied the modification, they give me a whole list of reasons why. I call the lawyer to request reinstatement amount, the lawyer got very upset with me because he thought he spoke with me prior. Which he did not. He also got upset because I called on the first and the sale was on the -, with a holiday. " I 'll see what I can do '' was his response, after I explained I just found out I was denied modification. I got the reinstatement amount on - - about - - time. but because it was the day before sale they did extend my deadline to the - of the -, if I sent a tracking number for the check $6000.00. The lawyer did send me a reinstatement from - on - - so I could guestimate the reinstatement. The tenant in my house stopped paying rent in - because all mail from Ditech was going to her and she learned about the trustee sale before I did, I learned from my property management company. I called Ditech and they transfered me to the " Law '' department. The person I spoke to told me that " it was lost cause. '' I had been in communication with various people at Ditech and no one informed me of the scheduled trustee sale, that was scheduled in -. I learned about it in -. The letter they sent me said " did not receive all required docs. '' is why for the denial. - - is when the trustee sale was. My home that I have hung onto for 15 years has been foreclosed. I feel that they are not understanding and I also feel that I was strung along.