Amex Prepaid Card Complaint

Amex Prepaid card department,

General purpose card Adding money New Jersey

I had setup recurring loads ( $25.00 ) on my Amex Serve card from my Checking Account through the linked Debit Card. Basically with the idea of saving few bucks everyday. I also had a Direct Deposit ( part from my pay check ) getting credited to this account twice a month. I also used this for few purchases once in a while and I used this card primarily for Emergency fund and had around $5000.00 + left in my account. And one day ( on -/-/- ) i got an email with a subject " Termination Of Funds Loading Capabilities on Your Serve ( R ) Account ''.


I was scared there was some issue with then bank and withdrew all the left over money to my bank account. They have mentioned that they have " observed unusual usage patterns ''. What is unusual here? Loading Money from my bank account? or using this as Emergency Fund Account? I just need to know the real reason.