Citibank Credit card department,
First, the credit card charged me a late fee for the card member fee. When I closed the account, my reward points disappeared. There was never an option to use the reward points on the website. Thank you. - -
Citibank customer in District of Columbia
Aug 21, 2016
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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