Discover Credit Card Complaint

Discover Credit card department,

Cash advance New York

Reference to complaint -. Have twice attempted to submit DISPUTE with two different operating systems without success. Have returned to this format for DISPUTE. DISCOVER has failed to provide remedy to original complaint/question. We 're not interested in the company line that we 've been told time and again. We 've asked for an account audit from - through - to determine when/why " purchase '' balance was transferred to " cash advance ''. As previously asserted, we have never used " cash advance ''. Why would DISCOVER Fraud send us a letter stating an investigative determination in our favor and proper adjudication forthcoming?


Really. Seriously. If it was your mother who found herself in this situation, would n't you do everything possible to help her? Would you tell her, sorry mom - you 've got no proof. Would n't you use all of your corporate knowledge and assets to find the truth? It 's data. It 's stored. It 's in your possession not mine. Thank you for your consideration.