Citibank Mortgage Complaint

Citibank Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Texas

On - -, CitiMortgage transferred my mortgage to - -. I inadvertently let my - electronic payment go to CitiMortgage on - - and it cleared my checking account on - -. On - -, I caught my error and contacted CitiMortgage, who replied the next day that they would forward the payment to -. As of today, - -, - has not yet received the payment. I work in banking, and I understand that this should take a matter of moments. I 'm under the impression that CitiMortgage is sitting on the funds, drawing interest.