Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Specialized Loan Servicing LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Arizona
The mortgage company Specialized Loan Servicing LLC ( SLS ) took over my loan from - in - of -. SLS has never sent a statement of what is owed on the loan or proof of payments received. They claim that because there is a bankruptcy ( discharged in - ) on my credit history, they can not send any statements or information. - sent statements throughout the bankruptcy with a disclaimer stating, " this is for informational purposes only ... '' Those statements showed payments received, escrow payments, principle and interest, etc. I have been told by 3 different representatives that SLS can not provide such statements. Are n't they required by law to keep me informed of my mortgage balance and payments received?
Specialized Loan Servicing LLC customer in Arizona
Aug 20, 2016
* Source: CFPB Complaint Database
Specialized Loan Servicing LLC response to complaint:
Closed with explanation
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