Round Point Mortgage Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Round Point Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Florida

My mortgage was " sold '' to another lender in -. I 've asked on numerous occasions to please provide a copy of the deed, note, and other documentation ; however, they can not provide evidence or supporting documentation that they even own the property. They can not provide any supporting documentation and do not have any paperwork pertaining to my mortgage ( note, deed, etc. ). I need these documents for legal purposes, my final will and testament, and to prepare to sell my home ; however, the lender ca n't provide them to me.

Round Point Mortgage customer in Florida
Aug 16, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

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