Synchrony Financial Bank Account Or Service Complaint

(CD) Certificate of deposit Making/receiving payments, sending money

Synchrony Financial Bank account or service department,

(CD) Certificate of deposit Making/receiving payments, sending money New York

I am a beneficiary on my father 's account and CD 's who passed away and owns - CD 's. The bank has cashed in the CD 's and has contacted me on many mistakes they made on distributions. The bank has requested the original distributed money be returned so they can recalculate the correct distribution. I requested the bank provide a full reporting of the total amount of each CD and they have refused. I do n't trust the bank and will not return any monies until I have an understanding of the full amount of each CD. Please advise on my rights.

Synchrony Financial customer in New York
Aug 15, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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