Review and analysis of over 10 (Cd) Certificate Of Deposit complaints against Synchrony Financial
Synchrony Financial consumers have reported over 10 official complaints related to (CD) Certificate of deposit. Out of the 10 consumer complaints against Synchrony Financial, 20% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Synchrony Financial Bank account or service account opening, closing, or management December 20, 2016 - I had a CD with Synchrony. When it matured, they rolled it over without asking ( fine print in the contract ). I called TWO DAYS later, but they were adamant. Told them they can keep the interest earned since it rolled over, but they charged interest on the FUTURE time that the CD would be with them - six months ' worth. I called and explained there was a death in the family and that is why I needed the money. They asked for it in writing, saying they would break the CD and not charge a fee. I sent them the letter, but they never bothered to respond. They mailed a check, deducting the money ... |
Synchrony Financial Bank account or service account opening, closing, or management December 14, 2016 - Synchrony Bank mails customers statements of certificates of deposits ( CD ) balances and interest credited once a month. Bank credits interest monthly by individual CD date, but provides only a single statement for all CD 's in the customer 's name once a month. For CD 's with interest credit dates after the current month statement date, customers have to wait for the next month 's statement to verify the interest earned in the prior month. This reporting method results in a disconnected process and burdens the customer with extra work to reconcile accounts. The current system is new. The p... |
Synchrony Financial Bank account or service account opening, closing, or management September 9, 2016 - I am NEVER able to login to SYNCHRONY BANK because the E-TRA SECURITY TELEPHONE NUMBERS they show for SENDING A phone call or text message with a Pass Code, are NOT MY CORRECT NUMBERS. I am NEVER ABLE TO LOGIN. Opened CDs with my - Savings and can not Login.... |
Synchrony Financial Bank account or service making/receiving payments, sending money August 15, 2016 - I am a beneficiary on my father 's account and CD 's who passed away and owns - CD 's. The bank has cashed in the CD 's and has contacted me on many mistakes they made on distributions. The bank has requested the original distributed money be returned so they can recalculate the correct distribution. I requested the bank provide a full reporting of the total amount of each CD and they have refused. I do n't trust the bank and will not return any monies until I have an understanding of the full amount of each CD. Please advise on my rights.... |
Synchrony Financial Bank account or service deposits and withdrawals July 16, 2016 - I have several CDs in Synchrony Bank that mature on various dates. I gave instructions to the bank to close my CD account that matured on -/-/16 and transfer the funds on maturity date to my bank account in - - -. They are holding my money despite asking the to close my account 2 -3 times over phone as well as sending them e-mail thru their own website ( secured mail ). This is not the first time. They did it in - & - 2016. I will not be surprised if they do it again on -/-/16, when my another CD matures.... |
Synchrony Financial Bank account or service account opening, closing, or management July 15, 2016 - I have - savings accounts and - CDs at Synchrony Bank. Interest for all accounts in credited on the - of each month. My account statements also cut off on the - of each month. I view my statements online at the bank 's website, Synchronybank.com. The bank has not been able to produce any statements for the month ended - -, 2016. The activity for individual accounts can be viewed online. The CD accounts show a credit dated - - with the caption " Transfer Int to Acct '' but the amount has not been added to the account balance. There are no entries for the transfer of that... |
Synchrony Financial Bank account or service account opening, closing, or management July 12, 2016 - Consumer 's Original Complaint : Mass interest defrauding the consumer, paying consumers short on interest -/-/-, while their Statements say they have paid interest from -/-/2016 thru -/-/2016 they have paid 1 days interest short to every sinle consumer. while telling the consumer it is correct. I have finally reached a manager - -, who has now admited this is in fact the case. It has been my suggestion that they need to pay every customer the short payment immediately, and this should be correct going forward. I really believe Synchrony Bank should notify every consumer... |
Synchrony Financial Bank account or service deposits and withdrawals June 21, 2016 - ( 1 ) An online bank called Synchrony Bank based in New Jersey distributed two months ( - and - in - ) from my IRA CD account based on my - distribution instructions that should have been stopped end of -. They refused to backtrack the accounting entries after making me send them instruction to stop these unauthorized payments. ( 2 ) Then in - of - I sent them instructions to distribute at end of - a certain sum. They immediately distributed it. On complaint they reversed the entries although not exactly. ( 3 ) Then on - -, - when I inquired if my distribut... |
Synchrony Financial Bank account or service account opening, closing, or management February 24, 2016 - In preparation to moving to -, I wanted to move IRA funds from my mutual fund company to an IRA CD at Synchrony Bank. It was only during my third phone inquiy, I was informed that Synchrony would freeze my account and even close the account if I switched my address to -. No where on the company 's website was this disclosed nor was it revealed in my first few calls to the company where I was assured switching residency to - would not be a problem. I learned only that it was not possible to maintain an account from outside the US when I asked how to go about naming my spouse, a - -... |
Synchrony Financial Bank account or service account opening, closing, or management February 2, 2016 - We recently tried to move $30000.00 of our college savings for my daughter to Synchrony Bank, but have found Synchrony to be very unfair and deceptive in their process. After a month, they have yet to open the account or begin paying interest. I have called them several times and continue to get different excuses each time I call. One person ( - ) suggested in his message that we endorsed the check wrong. ( But when we call him back during his supposed work hours, he never answers the phone and he never returns our call. ) Another said the system had timed out and I needed to start the pr... |