Tower Loan Debt Collection Complaint

Other (i.e. phone, health club, etc.) Improper contact or sharing of info talked to a third party about my debt

Tower Loan Debt collection department,

Other (i.e. phone, health club, etc.) Improper contact or sharing of info Talked to a third party about my debt Louisiana

tower loan contacted the individuals whom i put down as references in the event i could not be reached and shared information other than whomever was calling and a telephone number. they told they my loan was delinquent and legal actions would be taking if i did not contact them soon. they also called me multiple times per day alomg with my references. this is very unprofessional and a breech in company confidentially i also have a voicemail where information more than contact information was left amd received calls from cellphones before as well.

Tower Loan customer in Louisiana
Aug 14, 2016

* Source: CFPB Complaint Database

Tower Loan response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Tower LoanComplaint HistoryComplaints9/201310/201311/20131/20142/201410/20141/20153/20155/20157/20155/20168/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Tower LoanImproper contact or sharing of info100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageImproper contact or sharing of info4.9%75.5%1.1%15.9%0.5%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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