Umpqua Holdings Corporation Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Umpqua Holdings Corporation Mortgage department,

Conventional fixed mortgage Settlement process and costs California

Case number - They still won ' give me my money. I can not do what they ask it is impossible. Please help me to the next step so I can get My money Back. By the way I called them to get specific information on my loan they said they understood what I wanted but kept sending the wrong stuff. They were rude and being difficult on purpose. I needed the part in the contract that says that if - - or should die the house automatically goes to living person.. I gave plenty of information to them about his death and that my name was on it. They are harrasing me. The person, - - - call any one about his death and she will not cooperate with me. Do I have a legle case to persue or is Umpqua Bank going to be able to still my money. AS i said once before I will sue for harrasement and theft.

Umpqua Holdings Corporation customer in California
Aug 10, 2016

* Source: CFPB Complaint Database

Umpqua Holdings Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Umpqua Holdings CorporationComplaint HistoryComplaints9/201410/201512/20157/20168/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Umpqua Holdings CorporationSettlement process and costs60.0%40.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs2.8%76.1%6.4%6.3%1.1%5.3%1.5%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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