MoneyGram Money transfers department,
Domestic (US) money transfer Other transaction issues Arkansas
On -/-/16, I sent $760.00 via MoneyGram. The receiver rejected the funds and they were returned to MoneyGram. As of today, MoneyGram has failed to return the funds to me and everytime I contact them I receive a different story. I have asked to speak with someone in charge that can make decisions and I am told there is no one to speak with. MoneyGram has been holding onto money that is rightfully mine for over 10 days. The money needs to be returned along with the fee I was charged for sending it. This issue has taken me away from my job for 2 days trying to get it resolved.
MoneyGram customer in Arkansas
Aug 10, 2016
* Source: CFPB Complaint Database
MoneyGram response to complaint:
Closed with explanation
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