Loan Care Mortgage Complaint

Loan Care Mortgage department,

VA mortgage Loan servicing, payments, escrow account Illinois

My mortgage broker constantly sells my mortgage. This has been an administrative headache on my end. I refinanced with this mortgage broker, and the buying/selling happened again. I inadveratently sent a payment to one of the preceding companies that had my mortgage and now they wont refund me my -/-/- mortgage payment. They keep saying it is being researched and it is in the " cashier '' deparment. I paid them ~ $2200.00 on - - and it is - -. This has caused a major financial burden as my mortgage payment needed to still be paid for -/-/-, and now I am due for -/-/-.