Ditech Financial LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

Three times we have requested info on the - program. On -/-/16, I was put on hold by Ditech for over two hours. They were sarcastic and talked to me with a slow, - tone as though I was a child. I asked to speak to a manager. He did not know any - info. I simply wanted to know the required loan to value ratio. They are unable to furnish any info about my loan. This is a horrible, rude company with no customer service. They are incompetent.

Ditech Financial LLC customer in Florida
Aug 04, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

Consumer disputes how Ditech Financial LLC handled their complaint

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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