Discover Credit Card Complaint

Identity theft / Fraud / Embezzlement

Discover Credit card department,

Identity theft / Fraud / Embezzlement California

- fraudulent credit cards were opened in my name. I have filed a dispute with the credit bureaus and filed an ID Theft report with my local police department. - company, - - closed the account. The - other companies, Discover and - -, are refusing to close the account. They continue to harass me and are asking me to pay for a debt that I did not incur nor give permission to open. When I asked them for a copy of the application with my signature, - - sent an affidavit to be notarized. These are stall tactics that - - is using to continue to leave this fraudulent account open in my name. Both Discover and - - are irresponsible due to the fact that they allowed accounts with limits of over $5000.00 to be opened in my name - without my signature! Banks require signatures for loans of $100.00, yet these companies may open accounts in people 's names without their permission? And when they are given a copy of the ID Theft report filed with my local police they still refuse to close the bill.

Discover customer in California
Aug 03, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20112/20124/20126/20128/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20151/20163/20165/20167/201611/20161/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverIdentity theft / Fraud / Embezzlement48.7%17.6%19.8%4.0%8.8%1.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.9%57.7%17.4%13.6%2.6%6.8%0.7%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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