Prince Parker & Associates Debt Collection Complaint

Other (i.e. phone, health club, etc.) Communication tactics called after sent written cease of comm

Prince Parker & Associates Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Called after sent written cease of comm New Jersey

Please note that none of the above selections match this complaint. When I dropped - ( no contract ) for - on - -, 2016, - - - - billed my - - card for a full month of service, through - -, 2016, during which time I only received 5 days of service. I complained to - - - - and they refused to listen to me. I disputed the charge with - - - - -. - contacted - - - but - - - ignored the request to validate their charge and - subsequently credited me back the entire month payment, $94.00. I called - - - and asked for my - most recent bills, which they sent, with a new payment due date of - -, 2016. On - - I received the first of several debt collection phone calls. Also on - -, I sent - - - a check


I did not receive a letter from the debt collector until - -, 2016 ( dated - -, 2016 ). This letter was late ( more than 30 days from the first call, from Prince-Parker Associates, -, - -, - - -, -, NC - ) and did not contain the required statements regarding notification that I have 30 days to dispute the validity of the debt or it will be considered valid and that I have 30 days to notify the debt collector, in writing, that I dispute the charges. I understand that all of these omissions are unlawful and are subject to a fine of $1000.00. I request the debt collector be fined and notified according to the law that they must cease and desist their collection activities. Their letter follows : " Date : - -, 2016 - Total Due : $79.00 - Creditor - - Hours : M-Th - - Client Account No : - Account No : - Friday - - - & - - - - - - - - - - - - - - NC - Name and address redacted The above noted account is seriously past due. Please submit payment immediately. Send your check or money order to the address above or if you prefer to use a major credit card, fill out and return the top of this letter, visit the below website or call our office for details. This letter is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose. Sincerely, COLLECTIONS DEPT. PRINCE-PARKER ~ASSOCIATES, INC. PAY ONLINE AT PayPrinceParker.com Account No : - PIN : - NOTICE : SEE REVERSE SIDE FOR IMPORTANT INFORMATION - - - -, NC - The reverse side of this letter only provides their hours of operation. On - -, 2016 I sent Prince-Parker a certified mail letter notifying them that the debt is invalid, - - - was paid in full for services provided, and disputing the debt.

Prince Parker & Associates customer in New Jersey
Aug 03, 2016

* Source: CFPB Complaint Database

Prince Parker & Associates response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Prince Parker & AssociatesCommunication tacticsSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tacticsSource: Consumer Financial Protection Bureau

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