Tower Loan Consumer Loan Complaint

Installment loan Problems when you are unable to pay

Tower Loan Consumer Loan department,

Installment loan Problems when you are unable to pay Mississippi

The persons in the office does n't communicate when calling customers to ask them when they will be in to pay. The keep calling several times a day everywhere and anytime during the day. They also do n't give you chance to respond back to them and after responding there is another person who still calls the same way. Lack of communication inside the office.

Tower Loan customer in Mississippi
Aug 02, 2016

* Source: CFPB Complaint Database

Tower Loan response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Tower LoanComplaint HistoryComplaints1/20143/20147/20148/201410/201411/201412/20141/20152/20153/20155/20156/20157/20158/20159/201511/20151/20163/20164/20166/20168/20169/201610/201611/201612/20161/20172/20173/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Tower LoanProblems when you are unable to pay100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems when you are unable to pay1.8%80.7%4.3%9.6%0.2%1.3%1.3%0.7%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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