Ditech Financial LLC Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Ditech Financial LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Illinois

Our firm represents a borrower in default on an FHA mortgage, currently under contract with a purchase price that meets the investor 's required net. Ditech denied the short sale because ( 1 ) the property is not owner occupied ; true, and ( 2 ) Ditech states the borrower has a credit score of - or above. The borrower disagrees, has researched her credit score, and it falls below -, therefore making the denial invalid and the short sale should have been approved. A written request was submitted to Ditech by the homeowner ( as instructed ) on - -, 2016. The following was requested in dispute of the denial : ( 1 ) The type of credit scoring module used, ( 2 ) The date of the credit report, ( 3 ) A full copy of the credit report, upon which the sale was denied. As of yesterday, Ditech has not provided any of the information to the borrower, and it remains " under review ''. Ditech has had this under review for over 60 days with no time frame for review to be complete. This has taken too long and the homeowner is in risk of foreclosure. Please contact our office should you have any questions : - - ( - ) -, e-mail : --. Office hours are - from - until -. Thank you in advance for your assistance.

Ditech Financial LLC customer in Illinois
Aug 02, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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