Synchrony Financial Credit Card Complaint

Other fee

Synchrony Financial Credit card department,

Other fee Arizona

Signed up for a guitar center card in - -. I was told I can return the product within 6 months if not satisfied, I did go back in - and was told that guitar center would 'buy ' back my guitar for less than half of what was charged to my card. Initially - - managed this account, then was turned over to Syncrony Bank in - or - -. Getting in touch with management is impossible and these people are unforgiving with high penalty fees, for people who can not afford them. I was told my account would be under a promotional period until - of -, and try to extend it so I can pay the principal balance on the - of -, but they refuse, it 's a difference of almost $300.00. Please help. On hold over 1 hour waiting to speak with a supervisor, still not results. Original cost of item was $900.00, I have paid $610.00 since I received the card in - -. My balance is currently $850.00. 18 months later my balance is nearly the same.

Synchrony Financial customer in Arizona
Jul 29, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with monetary relief

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