Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

VA mortgage Application, originator, mortgage broker Georgia

around late - early - of 2016 I - - attempted to obtain a pre-approval letter from wellsfargo home mortgage/bank in - Georgia through a mr. - - - the mortgage rep. at - - - to begin the purchase process of a house that my wife and I had located in - ga. - - - -. -..since I could not produce the approval letter in a timely manner the seller chose to put someone else in the front of the purchase line, but said that we could still make a back up offer in case all others fell through ... - had me to bring multiple documents on various occasions to help in hopes of getting pre approved among those was a $410.00 postal money order, that was clearly marked as for appraisal fee money only. for which I was told would be required as part of receiving the approval letter from wellsfargo. after one day of submitting all requested documents, - - told my wife an I that we were denied the approval amount needed for the purchase of the house ; I then said no problem and requested any and all documents be returned to me,


days. it is now going on two months and I still have not received my money back. I have made several called complaints to wellsfargo with no results, I was told by the last wellsfargo home mortgage complaint rep. the it was in the mail minus $11.00 supposedly for a credit check which I was never informed of or made aware of as the money order was specifically for an appraisal fee in the event i got approved to purchase the house. as of to date i have still not received my noney back and it 's going on two months. as a - Veteran of the United States - i find their treatment very disrespectful and harmful to -. if possible any further information needed i would be happy to provide. wellsfargo in my opinion has committed bank fraud.