JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

Hello, I 'm a small business owner who is a reseller of business telephone equipment and services and installation. On - - 2016 I sold and installed a telephone system for - - Attorney at Law. We had also sold her service " - - - on a separate month to month invoice. She then opted out of the service agreement 2 days prior to port and decided to go with another vender. But was still using the equipment that was installed. Suddenly On - - I received a reversal payment of $2000.00 fro my merchant provider -. We do not offer a return policy for equipment after 30 days. I have proved the installation, the delivery of purchased equipment to -, and I 'm limited to information that they will provided, the other BANK which I have learned is Chase is contributing to FRIENDLY FRAUD and ABUSE OF POWER. I 'm asking for a FEDERAL AGENCY to INVESTIGATE as I 'm out of the PURCHASED TELEPHONE EQUIPMENT and the LABOR of INSTALLATION and the REVERSED FEES. - will not provide me information about this transaction nor will CHASE. I feel as if I 'm a victim of FRIENDLY FRAUD and ABUSE OF POWER from - BANKS and an ATTORNEY - - Transaction ID : - Authorization - ID : - $2100.00 USD

JPMorgan Chase & Co. customer in California
Jul 27, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/201611/20164/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Making/receiving payments, sending money80.4%17.4%2.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money2.6%67.1%18.3%5.3%1.9%3.8%1.0%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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