Round Point Mortgage Mortgage Complaint

Round Point Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account Oklahoma

My mortgage was transferred to a different lender, who collect my payments such principal interest, and homeowners. As soon as we got a letter from that company we decided to paid our own insurance and cancel the scrow account. That was in - 2016. They has been given us the round around. First we got to proof we were paying insurance and my husband is tax exempt, which we already done that and not luck. Please help