Pentagon FCU Consumer Loan Complaint

Installment loan Shopping for a loan or lease

Pentagon FCU Consumer Loan department,

Installment loan Shopping for a loan or lease California

I have been a Penfed Credit Union member over 8 years. I applied for $ - signature loan, was denied, and the reason was too high loan balance? No explanation was given. The only account I have with Penfed C.U. is a $ - -, with a balance the was was $ -, but has been paid down to $6700.00. My wife is a retired - with a - month pension and I am semi-retired with $1300.00 monthly Social Security and I work part-time as a - with $3500.00 monthly additional income. Our mortgage payment is - monthly, plus some smaller monthly payments.The Penfed phone employee did not listen to me and my reason for the installment loan request. I personally felt age discrimination. Please follow-up with Penfed.

Pentagon FCU customer in California
Jul 25, 2016

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
Closed with monetary relief

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