SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

SunTrust Banks, Inc. Bank account or service department,

Checking account Problems caused by my funds being low Georgia

I am a - on limited funds. On - -, I deposited my payroll check into the ATM prior to going on a - trip on a Friday. I used my bank card for expenses while on the trip over the weekend. I did n't realize that my deposit showed $0.00, vs the over $410.00. SunTrust then reshuffled my transactions and my put my deposit on the end and charged an NSF fee for all transactions the next business day. By the time all Fee 's were assessed, the total fees are $430.00, ON TOP OF THE TRANSACTION 'S I made. Over the weekend ( - - ), I deposited a - payroll check for $110.00. With all - payroll checks deposited and the transactions, my account is now in the negative over $300.00. Again, as a - trying to save money to return to school in -, this is a MAJOR setback! I am thoroughly disappointed in how Suntrust has refused to refund the NSF charges due to them not adding my payroll checks. This will take me WEEKS to recoup this money and unfortunately, I do n't have this kind of time as books need to be purchased in a few weeks. I am BEGGING for some assistance with this matter.

SunTrust Banks, Inc. customer in Georgia
Jul 22, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

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