Bank of the West Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Bank of the West Bank account or service department,

Checking account Account opening, closing, or management Kansas

I was under the impression that I could open up a checking account with Bank of the West, especially considering they are a local branch with - locations in my very city. I think its ridiculous that they do all these advertising and then deny someone with - credit score. I should be granted this checking account so I can set up direct deposit through my employer and use this account for everyday use. Why would you push away a local person to bank with you? This was false advertising for me.

Bank of the West customer in Kansas
Jul 13, 2016

* Source: CFPB Complaint Database

Bank of the West response to complaint:
Closed with explanation

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