SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Making/receiving payments, sending money California

I had a checking account with Suntrust to cover my Suntrust mortgage account automatically. The amount of my mortgage was -. I allocated extra $12.00 to be applied to the mortgage to round out the payment to $430.00 per month. The next year the mortgage reset and increased by - a month. I never authorized an automatic payment of $430.00, but that is what Suntrust took out of my account. Over time, this $0.00 led to a deficit $6.00 and set off a series of overdraft fees ( $72.00 per month ) for each month it was overdrawn. Never signed up for overdraft either - if checking account did n't have enough money, transaction should have been rejected? After attempting to settle and bring account back to balance, the overdraft amount of $230.00 did not post in time, leading to another $180.00 in overdraft fines. Again, without Suntrust calling/texting me to inform me of overdraft. These fees all resulted from a transaction amount I never authorized.