Ditech Financial LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

I refinanced mortgage and according to Ditech Financial, the loan was paid on -/-/2016. At that time, my escrow balance was $4600.00. However, Ditech Financial deducted another MIP premium payment for $300.00 on - -, 2016, after the loan was paid off. According to my title company attorney, Ditech should not have taken any more full MIP payments after the loan was paid off. Can you please help? Thanks

Ditech Financial LLC customer in Maryland
Jul 12, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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How Ditech Financial LLC handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3Ditech Financial LLCComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017050100150200Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ditech Financial LLCLoan servicing, payments, escrow account0.3%86.8%1.9%4.9%0.2%3.0%2.9%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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