Citibank Credit Card Complaint

Citibank Credit card department,

Unsolicited issuance of credit card Virginia

Costco transitioned from an - to a Citi Visa card. I made arrangements with - to keep my card and called Citi Visa on -/-/2016 and spoke to a - who told me that they could not cancel an account until after the transition took place. - would not give me an employee number or call reference number. I called back when I received - new Citi Visa cards on -/-/2016 and told the operator I did not want this account, that they did not have my permission to open a credit line in my name and to cancel the account. The operator told me that all I had to do was not activate the cards, cut them up, and the account would never open. They told me they could not open an account without my activating my card. I received my first statement today ( -/-/2016, for $0.00 ), called the general line and learned that I had an open account with a credit limit of $14000.00 ( and a large cash advance option ) with Citi Visa. I finally spoke to - who told me I did have an active account, that it automatically rolled over from Costco.


- work. - also flatly refused to give me any internal call tracking number that I could reference in case they " lost '' record of my cancellation. I also noticed Citi Visa reserves the right to share my personal information with their advertising partners, I assume the damage was done the moment they fraudulently opened the account in my name without my permission. I also assume Citi Visa is going to report to -, - and - an account for - that was open for one month then closed, negatively affecting my credit report. I 'm glad they 're still serving the taxpayer after that $ - ( and priceless government backstop ) that we gifted them.