Synchrony Financial Bank Account Or Service Complaint

Synchrony Financial Bank account or service department,

Other bank product/service Making/receiving payments, sending money Georgia

Synchrony Bank : deceptive business practices, poor record keeping of financial transactions, and fraudulent behavior in the servicing of consumer credit payment processing for - : Over week ago received robo-call from " Unknown ''. Answered call - automatic message claiming to be - -. Paid $1000.00 on account. Later found my - bill and called - at - to verify payment. Agent claimed " we have no record '' of payment. I stopped payment and informed them. -/-/- called to payoff promotional amount which was - ( promotion ends -/-/- before the can add interest ). Asked why my balance was over -. They claimed late fees and interest. Asked that they send documentation on the late payments. They were requesting I pay current payment and late fee above the promotional balance. Called later to pay on account and - claimed that my bank refused the ACH - - -? The payment included the minimum payment they insisted I pay OVER the balance. I called - - twice and they said that there was no reason the ACH should n't go thru.


This morning - - verified No Attempts of ACH was done by -! 1. - pretended to claim the ACH would not go thru. That is pure FRAUDULENT behavior. 2. - is dishonest, deceptive and discriminatory for refusing to take a legal form of payment. 3. - does n't keep records of payment transactions. How can they not know that a $1000.00 transaction was paid? This bank should be banner for banking!