Home equity loan or line of credit Loan servicing, payments, escrow account
Wells Fargo & Company Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account New Jersey
I have a home equity line with Wells Fargo Bank and I setup an automatic payment so that they can make these withdrawals on time as well. The bank was unable to withdraw money from my account where I have plenty of money to satisfy the withdrawal and they have charged me all sorts of late fees and this is happening for the second time. I had to get on the phone and explain to them how this is not my fault and I was assessed several late fees which they will not remove from my account. On top of this they keep sending me collection letters with the wrong amounts on them. I need help with this situation. My loan number with Wells Fargo is -
Wells Fargo & Company customer in New Jersey
Jul 06, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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