(CD) Certificate of deposit Account opening, closing, or management
Banco Popular North America Bank account or service department,
(CD) Certificate of deposit Account opening, closing, or management New York
My wife and I opened a CD account with - - on -/-/- for 2 years maturing on -/-/- for 1.45 %. On -, - Bank was closed in connection with the FDIC and began operating as Popular Community Bank . The conversion of accounts was scheduled for -/-/--/-/-. A Conversion guide was mailed to us. In the Conversion guide, it states that CD rates would earn the current rate until maturity. ( - ), in other words they would n't be changed. However, Popular Bank lowered the rate to 1.144 in - -, and did n't tell us. In addition, their web site does't show the rate of interest that is being paid.
Banco Popular North America customer in New York
Jul 04, 2016
* Source: CFPB Complaint Database
Banco Popular North America response to complaint:
Closed with explanation
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