Discover Credit Card Complaint

Late fee

Discover Credit card department,

Late fee Florida

I log into - selected an item to purchase and clicked on type of payment. I have a paypal account that is linked to my bank account. Generally I have a residual balance in my - since I receive payments from family members. Evidently, I clicked on use your - credit thinking it was my residual balance and the next thing I know I get a nasty letter from - saying I have n't made a payment on my account. WELL ... ... I never opened a paypal CREDIT ACCOUNT. I have just a regular account that is linked to my bank. So in essence it 's the same as using a paper check but done electronically. This has the advantage of being much easier and secure on the internet. I call paypal and they took the amount due - out of my paypal regular account forgave the $25.00 late fee and closed the account. MY PROBLEM is this reflected in my credit score and history for opening an account I NEVER authorized having a late payment ( which I never have ) and closing an account. This problem is more common that you might think because of the way the " HOW DO YOU WANT TO PAY '' screen. I want these transaction removed from my history and - to get their hands slapped.

Discover customer in Florida
Jul 01, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints1/20123/20124/20126/20128/20129/201210/201212/20121/20134/20135/20136/20139/201310/201312/20131/20142/20143/20144/20145/20147/20148/201411/201412/20144/20155/20156/20158/20159/201510/201511/20156/20167/201611/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverLate fee44.4%42.2%2.2%6.7%2.2%2.2%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
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