AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Texas

American Education Services ( AES ) is reporting inaccurate derogatory information on my credit reports. AES is reporting that I was late on my student loan from -/-/2013 to -/-/2013. This is inaccurate because my loan was in a forbearance period during that time. I respectfully request that AES remove this inaccurate derogatory information from my credit reports.

AES/PHEAA customer in Texas
Jun 30, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

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