Access Group Debt Collection Complaint

Payday loan Communication tactics called after sent written cease of comm

Access Group Debt collection department,

Payday loan Communication tactics Called after sent written cease of comm Michigan

I defaulted on promise to pay because my charge card was lost and in the process of being reissued. I notified them I will pay as soon as I get the new card in the mail. They have called me on my cell and work phone over 12 times today, even after they were notified by email to stop calling me at work. They continue to harrass me at work.

Access Group customer in Michigan
Jun 24, 2016

* Source: CFPB Complaint Database

Access Group response to complaint:
Closed with explanation

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