Review and analysis of over 3 complaints against Access Group
Access Group consumers have reported over 3 official complaints related to Communication tactics. Out of the 3 consumer complaints against Access Group, 33% were disputed by the consumer (i.e. the consumer was not happy with how Access Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Access Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Access Group Debt collection communication tactics called after sent written cease of comm June 24, 2016 - I defaulted on promise to pay because my charge card was lost and in the process of being reissued. I notified them I will pay as soon as I get the new card in the mail. They have called me on my cell and work phone over 12 times today, even after they were notified by email to stop calling me at work. They continue to harrass me at work.... |
Access Group Debt collection communication tactics threatened to take legal action June 7, 2015 - My student loan was sent to a collection agency -/-/-. I have been making - monthly payments on my loan, and have never missed a payment. Last month on - -, I was let go from my employer and had no savings to cover expenses. I called - - - -, the collection agency handling my loan to let them know I would be unable to pay my loan until I found employment. I told them I was renting and had no assets and since I was unsure how long I was going to be unemployed and what my unemployment would entail, I needed to make sure that I have enough funds to cover the essentials, ... |