Synchrony Financial Bank Account Or Service Complaint

Synchrony Financial Bank account or service department,

Other bank product/service Making/receiving payments, sending money Oklahoma

I have a credit card with QVC, synchrony bank collects for them. I went on the QVC website a made a payment for the entire balance showing on -/-/-, that payment cleared my bank the same day. Synchrony bank said the payment could be fraudulent, even after speaking with me and that were holding the payment up for 7 days. They already have the money, it cleared my bank account so what could be fraudulent about that, it was an electronic payment, not a check. Yet they sent me an email saying that the payment would be credited the same day. My balance at QVC shows $9.00 with a credit limit of $1100.00, but I have no credit? How does that work? I 've spoken to - people this last week who all gave me a different story, then today I spoke to - who said he was a supervisor and because they had the authority to hold it they were going to hold it and there was nothing I could do about it.