Review and analysis of over 29 Checking Account complaints against Fifth Third Financial Corporation
Fifth Third Financial Corporation consumers have reported over 29 official complaints related to Checking account. Out of the 29 consumer complaints against Fifth Third Financial Corporation, 17% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Financial Corporation responded to their complaint) and 97% were processed in a timely manner. 24% of consumer complaints against Fifth Third Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Fifth Third Financial Corporation Bank account or service deposits and withdrawals November 16, 2016 - I made a $700.00 deposit to 5/3 Bank in - NC on -/-/2016 at - using the night deposit. When I checked my account at - that evening they had not credited my deposit. Yet, they had charged me an overdraft fee at -. My car payment will be drafted out tonight so it will bounce and I will be charged yet another fee. When I called customer service, the lady suggested I go to the branch. I am sorry, but I am not taking off work when they should be checking the night deposit daily. They need to refund these charges and write a bank error letter to my car payment company.... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals August 3, 2016 - I purchased a money order from USPS the money order how ever got lost in the mail I purchased tracking of the money order also to prove to the bank that it was not cashed the bank denied my claim and since has put my account in a negative balance and is reoccurring overdraft fees and since I get my check direct deposited they are going to take my whole check come Friday. This is absurd I have rent to pay once again as in result this is not my fault.... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management June 30, 2016 - On - -, - Fifth Third Bank 's mobile application notified me of a $420.00 transaction that was NOT made by me. I immediately called the bank as prompted. While waiting 2-5 minutes for a bank representative - another transaction of $210.00 went through. I was told the bank shut down the card for FRAUD and the representative " - '' assured me there are no OPEN cards on my checking account. Because there are NO OPEN CARDS on my checking account I am blocked from accessing/monitoring my account for further fraudulent activity. I have no access to my money for 5-7 Business days unti... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management June 23, 2016 - Today on -/-/2016 I had a pending payment to State of Michigan coming out of my access checking through 5/3 for $130.00. I woke up at - to see if the payment was taken out. i noticed the available balance was short. there was not $130.00 in the account. i seen a monthly service charge for - in the checking account. I am on -. I get $730.00 a month. I have banked with 5/3 since they were -. i was - years old. i am -. I called immediately to the corporate office number at -. the rep told me that my Access checking was switched to Essential checking for - and t... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low June 22, 2016 - Hello, I 've been banking with Fifth Third for most of my adult life. It 's been a tumultuous relationship at best, but I 've always stayed because I had automatic deposits and withdrawals setup. On Saturday, I made a deposit to my checking account via a check that I had received. I very rarely deal with checks anymore because so many things have become automated and/or done on the internet. The check was from - refunding me fees erroneously collected when I had my mortgage setup on the equity accelerator program. The deposit ticket clearly stated the funds would post to my account on -.... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card June 20, 2016 - On - -, - I received an - in the mail. Upon checking my bank account, I found - fraudulent charges- - from the - placed -/-/- and - from - - placed -/-/-. I called Fifth Third Bank and reported the fraudulent activity. They closed the card and I received a provisional credit for the purchases on -/-/-. I was told that the investigators would be contacting me soon and that I should ask them what to do with the phone that I had received. I was never contacted by the bank. On - -, -, I received a letter from the bank stating that t... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card June 13, 2016 - someone used my bank card link to my checking account and made unauthorized transactions while I was traveling abroad, it was an identity theft. I file a police report for that matter and contacted the bank and the merchant, submitted a lot of documents and at the end the bank denied the claim for no valid reason at all! its -..... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 30, 2016 - On - I made a deposit to an ATM machine co-located with a branch of Fifth Third Bank in -, GA. The ATM accepted the $400.00 cash deposit, but did not present a receipt nor did it acknowledge the deposit. The teller then told me they had been having trouble with the ATM and the - technician had just left. I waited for the technician to return, and after an hour, he returned. He confirmed that the $400.00 deposit had been made. The teller called Fifth Third HQ and I was given a " provisional credit '' of $400.00, reportedly until the ATM was balanced. On -, the bank transferred... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 28, 2016 - At least six times on depositing cash into my bank account the money disappears. The receipt shows a deposit but the money is n't actually in the account. My car payments and other bills have been affected over this. Friday was the sixth time I 've dealt with this. I 've heard it was a back office problem, a teller issue, new computer system issue, a closing of the day issue. The first time the manager of the Fifth Third branch in - Michigan ( the bank I go to ) deposited my money in someone else 's account. I 've had it!!! What is so difficult about depositing money that they ca n't seem t... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management May 27, 2016 - I had both personal and business bank accounts with Fifth Third Bank -/-/- and -/-/-. The accounts were closed - -. In - - I began receiving phone calls to my business phone from - - threatening a law suit if I did not settle a past due balance with Fifth Third Bank in the amount of $360.00. This was the first notice I had received of the balance. Fifth Third Bank in 5 years had never tried to contact me concerning the supposed open balance. - also called my wifes business phone threatening her with a law suit. At no time in the phone calls did they ever prompt... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low May 25, 2016 - my bank, Fifth-Third, charged me - overdraft fees based on processing transactions from most to least. the total amount of my overdraft was less that the total amount of - of the transactions, but because of how they process their transactions, I received a $110.00 fee for overdrafting $13.00. I will provide screenshots of my account as proof. at the end of monday night, we had $56.00. tuesday we were overdrawn the $13.00. wednesday we were hit with the fees.... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low May 25, 2016 - My name is - - - Social is - Checking account is with 5th 3rd bank Trying to close from last 3 months but they are not closing it. Have worst customer service.... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 20, 2016 - Fifth Third bank but a hold on funds on my account for two weeks without informing me. IN the terms and condition it does say your funds are subject to a POSSIBLE hold of up to 10 days. I would think that the bank would be courteous enough to inform you if this hold is occurring on your account or not. They are not. They let me attempt to use the card and be forced to contact them to find out what was going on when the account did not work. I was given - answers of why I got a hold by Fifth Third. 1 was that I was a new account and they had to verify the funds and the bank was the only ones... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low May 19, 2016 - my bank account with 53rd bank, routing number - and account number ending in - was given an overdraft coverage for my withdrawals with a per-overdraft-item charge of $37.00. This coverage l have had since l opened the account with the bank for almost if not over - years ago. Suddenly the bank cancelled this coverage without given me a proper notice so that they can return any over-drafting-item and still charge me $37.00. Please l need to know how legal this is and would like to know how l can get all my money in these charges back? I will provide all relevant information necessa... |
Fifth Third Financial Corporation Bank account or service using a debit or atm card May 11, 2016 - On - -, - I received a letter from Fifth Third Bank ( 5/3 ) stating ''a merchant security breach that may have compromise your debit card '' a new card is being issued, activate immediately & destroy old card. I activated the new card on/around - -, - & destroyed the old card. I made a purchase WITH the new card on - -. On - -, - I received a text ( & email ) regarding 'suspicious activity ' at - Central Time. I responded & spoke with FRAUD department. - fraudulent transactions are pending. - transaction on -/-/- & - transactions on -/-... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals May 9, 2016 - My account was closed after a check for $100.00 did not clear. It was not presented a second time. When an attempt was made to take care of the overdraft using a second account ( business account ) at the same bank, I was informed they were closed. I had also received a letter from the bank telling me to not do anything further on the accounts. At which time I did not. On -/-/13 Fifth Third bank recklessly reported " suspected fraud '' but gave me no indication this would be taking place. I was previously working with the rep " - '' in their fraud department who asked for a copy of ... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management April 18, 2016 - 5/3 Bank reported fraudulent activity on my account & closed it. They reported the activity to - and now I am unable to open an account. My account was overdrawn by $89.00 ; however, there was no fraudulent activity on the account. ... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals April 6, 2016 - My complaint is agents 5th 3erd Bank I have the bank on line option with my checking accounts, I do n't understand nor can I ever get an explanation on why my account on line seldom reflects the actual balance in my account. I have received many overdraft charges for this reason. On Monday - - I deposit my pay check for -, on that day my balance said I had - ( the deposit takes 24 hours to credit my account ) so I have -, plus - pending. I make - credit card payments that equal -. On Tuesday - - I check my account and I 'm overdrawn -. My rent check had been de... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management March 19, 2016 - On -/-/2015, I closed my bank account in person at the -, IL location for Fifth Third Bank. 5/3 re-opened this account and proceeded to charge me upwards of $900.00 in NSF fees, although I had closed the account in person. Any transactions that had come through were unauthorized and/or fraud. 5/3 failed to notify me by letter, phone call, or provided me with any statements indicating the account was overdrawn. In fact, they had blocked my online banking user id, so I was never even able to look at the account again after it was closed. ... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management March 19, 2016 - In - 2015, I received a Promotion paper from FIFTH THIRD BANK : basically the promotion was to receive $200.00 if I open a checking account and set up a direct deposit for more than $100.00. I visited one of their offices in - -, FL and I did exactly what they told me to do in order to receive the $200.00 bonus. I 've been waiting for 90 days ( time they told I have to wait ). I just received yesterday an email from - - ( the office manager ) saying : " After completing my research it shows that the type of account that you opened does not qualify for the bonus ... '' I fe... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management March 13, 2016 - I had an account with Fifth Third Bank. I had an alert sent to me on when a payment was due. I closed the account yet they continue to send me the alerts on the payment due. I have talked to multiple people at Fifth Third, spending hours on the phone, and asked them to stop these emails, and they have not stopped. The emails do NOT contain an unsubscribe option ( is n't that a violation of the CAN SPAMM act?? ) ... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management March 10, 2016 - On - -, 2015, I went to the Fifth Third Bank in -, IL and closed out my account in person. I was assured that the account was closed. - - re-opened this account after unauthorized and/or fraudulent charges attempted to come through. They did not pay anything, but proceeded to charge upwards of - NSF charges. They never contacted me by phone or mail to let me know the account was re-opened. They simply sent me to a collection agency. In addition, no statements were provided or overdraft letters. Finally, my contractual obligation with the bank ceased when I ended my relationsh... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low February 18, 2016 - Dear CFPB, I am writing you because I am fed up with Fifth Third Bank taking advantage of my funds. Fifth Third Bank has gotten so comfortable with cashing checks through an account before applying the deposit when they come in at the same time. Fifth Third Bank is know for posting the incorrect date of the checks posted towards your account to look as if the checks posted before your deposit. Please know that I speak for my retired mother whom has been take advantage of too. My mom has been with Fifth Third Bank for 30 years and purchase her home through them as well. Due to me presently been... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low February 9, 2016 - I would like to file a formal complaint against Fifth Third Bank for unethical business practices and abuse of power. My account is often over drafted. In accordance with Fifth Third business practices, they have habitually and consistently paid my overdrafts and assessed my account fees accordingly. Within the past 5 months, approximately, their business practices have noticeably changed. Not only was I not notified of any changes to my particular account but it has cost me substantially more fees and distress. Of the fees assessed in -/-/-, approximately - % were assessed -/-/-.... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals February 5, 2016 - I had an account with Fifth Third Bank in 2013. Fifth Third Bank reported Suspected Fraud Activity on my account to - and -. Due to this injustice I am constantly denied service at any bank. I have continuously informed the Fifth Third Bank that I was not responsible for this fraudulent activity that occurred on my account. I also informed them apparently someone stole my identity and that I am the Victim. I asked Fifth Third Bank to remove this negative report from my records but they refuse to do so. Please Help. Thank You ... |
Fifth Third Financial Corporation Bank account or service account opening, closing, or management January 30, 2016 - The attached page shows a company called - of - Ohio sentt me a a check for - and 53rd said there was something wrong with it. 53rd had charged - in overdrafts at that time, so their settlement owed me 3 times that amount. - - also said he would refund the - fee after a year. I was also owed a - promotion as well. I am not sure what was wrong with the - check from - of Ohio. ... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low January 25, 2016 - I received this voice mail ... This message is intended for my name. I received the fax order regarding a complaint that was filed against you. I have been retained to serve you with documents to appear at either your residence or your place of employment. If you have any questions or concerns about the complaint or wish to rectify the matter you can hit any key on your phone to connect to our office directly or call us at the following number -. When calling please reference file number -****. You have officially been notified. This is my former married name. I called the number back a... |
Fifth Third Financial Corporation Bank account or service problems caused by my funds being low January 24, 2016 - Irrational charges on my account at Fifth Third Bank amount being over $1000.00 over a three months. Plus overdraft fees ... |
Fifth Third Financial Corporation Bank account or service deposits and withdrawals January 14, 2016 - Our deposits particularly cash and cashiers check were n't given credit the same day and 5/3 rd bank bounced our check deliberately. A cop came on the scene when I was denouncing bank practice to the Vice President. I was appalled why did the cop appear when I was venting our frustration. Obviously it shows stupidity on the part of bank staff who called the cop. Branch address is - - - - FL - ... |