Wells Fargo & Company Credit Card Complaint

Advertising and marketing

Wells Fargo & Company Credit card department,

Advertising and marketing Arizona

I did not get anything other than the logo that I was promised. -/-/- : Press Release - log on info provided ( so I could write my own press releases ) -/-/- : Provided a press release for - which I edited and returned on the same day -/-/- : One article for - ( - Article ) - Problem : the article promotes a watch I do not have for sale on the site -/-/- : Provided the revised version of the Press Release sent - - -/-/- : Provided a second article for the - site -/-/- : Provided a third article for the - site that is promoting the same item the second article had promoted -/-/- : I sent an email requesting clarification with regard to what exactly they were supposed to be providing per our agreement -/-/- : They responded to the above request by directing me to contact their fulfillment department -/-/- : I received -


inability to contact them by phone ( I have forwarded that correspondence to - office. ) -/-/- : I was provided with the final logo for - -/-/- : I received a response as to why - Articles are important, but not explaining what I was to be doing with them. They also included the fifth - Article. -/-/- : I responded to the - - email from them and asked for more clarification - - - - - Multiple back and forth emails attempting to schedule an appointment with no luck.

Wells Fargo & Company customer in Arizona
Jun 21, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20164/20166/20167/20168/20169/201610/20162/20173/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyAdvertising and marketing8.3%83.3%8.3%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdvertising and marketing0.4%62.4%12.3%19.9%1.3%3.4%0.3%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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