BB&T Financial Consumer Loan department,
Vehicle loan Managing the loan or lease Georgia
Regional Acceptance Corporation in - Ga is the worst I do not want to include my name because they may continue to harass me. But that Supervisor - - is horrible she does not know how to talk to customers and I hate that I asked for a supervisor. She is nasty, rude, and very unprofessional and I do not know who hired her she is nasty. I have spoken to her maybe twice at the end of the month and she told me one time that well maybe you ca n't afford the vehicle and it 's an affordability issue. Life happens and things happen and I know that I took out this loan but for her to talk over me while I was trying to explain what was going on and she just cut me off so disrespectful. I told the young lady that I was talking to not to transfer me to her, but she insisted. They can just come get the car if she has to be that rude.
BB&T Financial customer in Georgia
Jun 17, 2016
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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