JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Making/receiving payments, sending money Texas

This morning I went to Chase on - - -, -, Texas, -, to make a credit card payment. The amount of my payment was $30.00. I gave the teller the credit card payment slip and $30.00 cash. The teller refused to process my credit card payment because I did not present an ID. I told her that I presented my ID when I opened the account ; it is on file with the bank. I also stated that I am not withdrawing money, I am only making a credit card payment. The notion that you have to present ID to make a $30.00 credit card payment with cash is preposterous. Chase is making up rules and that are beyond the scope of any banking regulations. This Chase rule is an overreaction to money laundering fears. They even require an ID to process a payment of - cent! By making a blanket rule like this with no proportion, Chase is placing an undue burden on their customers by forcing them to always show an ID even when they are not withdrawing any money! Please force Chase to amend this rule so an ID is not required when making small cash payments. Thank you,