BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals Georgia

We deposited $510.00 ( cash and check ) into a BB & T business checking account on - -, 2016 and have a copy of the receipt showing this - teller, as usual, counted the deposit as it was being made. Several days later, we received an 'account adjustment letter ' noting that the deposit was short by $20.00 and that the funds had been withdrawn from the account as a result. I have been trying since - - to resolve this, with both the branch and BB & T, with no success. I did learn on - - that while we deposited $430.00 cash and $78.00 check, the teller showed it as $410.00 cash and $98.00 check - as there were clearly - mistakes made by the teller in her paperwork, we feel it is clear that we are owed $20.00