SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

SunTrust Banks, Inc. Bank account or service department,

Checking account Account opening, closing, or management Colorado

I requested that my checking and savings accounts at a previous bank ( Suntrust ) be closed. At the time of the request, they were both in good standing with - balance. My savings account was closed, but my checking account was not. Additional charges were posted to the account a week after the account should have been closed. Because of this, the account is now delinquent, and I can not close the account.

SunTrust Banks, Inc. customer in Colorado
Jun 06, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

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