HSBC North America Holdings Inc. Bank Account Or Service Complaint

HSBC North America Holdings Inc. Bank account or service department,

Savings account Deposits and withdrawals Virginia

This is to express - concerns about HSBC banking. I began the process of transferring my investment accounts out of HSBC ( -, VA ) in latter - of - the process was completed by the end of -. I later closed all of the remaining accounts. When I returned home in - after a partial winter residence in the - of USA, there was a credit card bill from HSBC. I informed the branch manager where I previously banked ( -, VA ) that I had not used the credit card and no one else should have been able to use them because I had closed all accounts with HSBC. I wrote a statement and submitted it, but HSBC continues to send me a bill with interest. I have spoken to my previous branch manager several times, but the problem has not been resolved and they continue to send me a bill. I want the billing to stop. I did not use the credit card ; the account was closed and should not have been used by anyone. Evidently, I would not know, the credit card account was not closed ; I did not use it. - ) I


took money without permission or informing me out of my Money Market account to pay themselves an unearned or deserved fee. That was the point when I severed all ties with HSBC ; I closed everything. I first moved my investments for - reasons : a ) they were not at all helpful and responsive when I wanted to refinance y home at a lower interest rate. b ) After the persons I was working with left the company for other jobs, no relationship was established with me and when I made a request, no action was taken on my investment account. I am urging other to take heed and look for a bank that will serve you with integrity. - ) Also, they cause me to loose over a thousand dollars by not cashing an old check. They took the check and gave me a piece of paper that the - - would not honor. They should have given back the check so that I could have had it reissued. - egregious acts ... .stay clear.