HSBC North America Holdings Inc. Bank Account Or Service Complaint

Savings account Deposits and withdrawals

HSBC North America Holdings Inc. Bank account or service department,

Savings account Deposits and withdrawals Virginia

This is to express - concerns about HSBC banking. I began the process of transferring my investment accounts out of HSBC ( -, VA ) in latter - of - the process was completed by the end of -. I later closed all of the remaining accounts. When I returned home in - after a partial winter residence in the - of USA, there was a credit card bill from HSBC. I informed the branch manager where I previously banked ( -, VA ) that I had not used the credit card and no one else should have been able to use them because I had closed all accounts with HSBC. I wrote a statement and submitted it, but HSBC continues to send me a bill with interest. I have spoken to my previous branch manager several times, but the problem has not been resolved and they continue to send me a bill. I want the billing to stop. I did not use the credit card ; the account was closed and should not have been used by anyone. Evidently, I would not know, the credit card account was not closed ; I did not use it. - ) I


took money without permission or informing me out of my Money Market account to pay themselves an unearned or deserved fee. That was the point when I severed all ties with HSBC ; I closed everything. I first moved my investments for - reasons : a ) they were not at all helpful and responsive when I wanted to refinance y home at a lower interest rate. b ) After the persons I was working with left the company for other jobs, no relationship was established with me and when I made a request, no action was taken on my investment account. I am urging other to take heed and look for a bank that will serve you with integrity. - ) Also, they cause me to loose over a thousand dollars by not cashing an old check. They took the check and gave me a piece of paper that the - - would not honor. They should have given back the check so that I could have had it reissued. - egregious acts ... .stay clear.

HSBC North America Holdings Inc. customer in Virginia
Jun 03, 2016

* Source: CFPB Complaint Database

HSBC North America Holdings Inc. response to complaint:
Closed with explanation

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