Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Closing/Cancelling account District of Columbia

Dear Consumer Financial Protection Bureau, My name is - - and I had a Wells Fargo VISA Signature Card ending in -. I received a letter from Wells Fargo on - -, 2016 noting that there had been some suspicious charges on my account and that if this particular account activity continued after receiving this letter, Wells Fargo noted they would close my account. The charges were valid charges, however, I followed the direction and did not make any additional charges whatsoever after receiving the letter on - -, 2016. Logging into my online account yesterday, I noted that my credit card has now been closed without warning or letter from Wells Fargo. More importantly, the $1500.00 in Wells Fargo Go Far Rewards have not posted and have been - out. This is wrong. I received a letter from the credit card company/bank and I followed the letter 's directions and did n't make any additional charges. Additionally, for them to close my credit card account outright without notifying me first is also wrong I believe. All charges were valid. Lastly, if they so choose to close my account for whatever reason, I should be entitled to the $1500.00 in rewards points I rightfully earned. Wells Fargo runs a promotion and refuses to pay out to their customers? I believe this is wrong and I am expecting to get paid out my $1500.00 in rewards. I am hoping you can step in on my behalf.