USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Cash advance Illinois

-/-/2015 I took out a $2000.00 cash advance from USAA. I was told over the phone that once I pay off the $2000.00 cash advance, that I 'd no longer accrue interest on that advance. I even called USAA credit card customer service today and asked them to explain how the cash advance interest accrual system works. The representative advised that once the balance is paid off ( $2000.00 in this case ), the interest accrual will cease. I advised the representative that I 've paid off more than $2000.00 worth of payments since the cash advance was requested -/-/2015 and wondered why I was still being charged interest if what he said was true. He then came back and advised that " after doing research '' it was discovered that interest on cash advances will only cease once the credit card statement balance is paid in full. The issue is that I 've had a balance on my credit card for years and USAA knew that when I requested the advance and failed to disclose that over the phone. I feel cheated. This is obviously a UDAAP violation ( unfair deceptive act and practices ). Now I 'll be paying interest on the cash advance for years. To top it off, I requested the cash advance papers I signed to confirm the small print that they disclosed this and the representative advised to look for it on USAA.com ( but failed to provide an exact path to locate the documents ). I feel cheated.