PHH Mortgage Mortgage Complaint

PHH Mortgage Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Maryland

In a permanent - lien HAMP modification thru Making home Affordable program. Servicer ( PHH Mortgage ) is refused to offer a 2MP modification on the - lien, even after I requested it be done, per Making Home Affordable Directives. Now - lien note ( HELOC ) is in repayment period with a substantial increase at 2.7 times my previous monthly payments. PHH Mortgage services - and - liens and will not answer critical questions submitted in the Qualified Written Request. I have submitted a completed submission package as directed by the Relationship Manager, whereas ; I specifically indicated on all correspondence to PHH, the intent of all submissions are for 2MP implementation. PHH tells me - - owns my - note, but I have proof that it does not own my - note.