ERC Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

ERC Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Maryland

I am being harassed by ERC collections over my son 's credit card debt with phone calls and dunning letters. We have the same name but I have nothing to do with the debt. I have told them this on the phone but the relentlessly harass me with more calls and letters. I am - years old and not well anymore. Help!

ERC customer in Maryland
May 29, 2016

* Source: CFPB Complaint Database

ERC response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3ERCComplaint HistoryComplaints5/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20174/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3ERCCont'd attempts collect debt not owed40.8%0.5%58.6%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact ERC

https://pay.ercbpo.com/app/default.aspx
(800) 861-9730 
customercare@ercbpo.com
8014 Bayberry Rd 
Jacksonville FL 32256

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